THE desire to help people in need is what has kept Di Saunders going for more than a decade.
Mrs Saunders, 55, of Woronora Heights, recently celebrated 10 years as a volunteer at Lifeline's Sutherland office.
She answers dozens of calls from across Australia every week from people needing support for a number of issues including relationship breakdowns and mental illness.
"I was in the time of my life where I wanted to put something back into the community," she said.
"I really wanted to put my energies into supporting people in need."
Mrs Saunders said volunteering had been a rewarding experience and encouraged others to get involved.
"It is quite rewarding after a four- or five-hour shift to feel you have made a difference in someone's life," she said.
"To give them some hope to keep going and just be there to listen and care.
"You're not always there to give a solution but to support and listen."
Lifeline Sydney and Sutherland received more than 7000 calls last year from people needing help.
Anyone interested in volunteering can find out more information about Lifeline Sydney and Sutherland or register for training by calling 8922 9035.
Call Lifeline, 13 11 14.
