White Lady Funerals is proudly Australian and operates in over 50 locations Australia wide. Our compassionate and dedicated team of women provide a superior quality funeral service to families of all cultural and religious backgrounds to ensure a lasting and meaningful tribute to their loved one.
We are part of InvoCare (IVC), an ASX listed leading provider of funeral services in Australia, New Zealand and Singapore and operates private memorial parks and crematoria in Australia and New Zealand. With a history of delivering strong returns to shareholders, a positive organisational culture and a strong business outlook, now is an exciting time to join the InvoCare team.
We currently looking for a Funeral Arranger Conductor to join our White Lady Funeral’s team to be based at Rockdale on a casual basis.
Full training will be provided for you to perform the following in your role:
Identify service requirements with sensitivity to client grief, beliefs, traditions, rituals and special requests
Maintain knowledge of products and services and offer these to satisfy funeral service needs
Develop and communicate the funeral plan to the client
Complete documentation, establish a client contract and explain costs and payment terms
Liaise with service providers, such as clergy, florist, newspapers and other suppliers
Respond to client requests, concerns, complaints and unforeseen circumstances
What you will need to join the team:
Proven track record of delivering a high level of customer service
Current status as Justice of the Peace or eligibility to become certified
Current unrestricted drivers license
A community focused mindset and well-developed interpersonal skills
Our team culture values making a contribution to the community through providing support to its members in their time of loss. We go the extra mile for our clients in ensuring the service is as unique as the individual the funeral is remembering. Providing understanding to families in need is incredibly rewarding and our staff are passionate about what they do and possess qualities of honesty, care and respect for our clients and each other.
If you want to be part of a team that strives to go the extra mile, please apply now!
*Note: As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits