+60d ago

Collections Officer

Hays | Contact Centres


Base pay $48k - $68k
Permanent Standard/Business Hours
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Full job description

Your new company
A large national organisation delivering consumer and commercial credit receivable solutions for their clients are seeking multiple Collections Officers to join them either a contact or permanent basis.

Your new role
Working in a call centre environment, your role will include making inbound and outbound calls to individuals and businesses to successfully recover outstanding debts on behalf of clients. The objective of this role is to maximize collections through high levels of productivity, excellent negotiation skills and collection techniques.

What you'll need to succeed
To be successful in this role you will need to be a target driven individual with the ability to think on your feet and adapt in a fast paced environment. You will also need:

  • Previous call centre experience
  • High level customer service skills
  • Ability to negotiate and influence
  • Excellent written and verbal communication skills
  • Ability to build rapport and manage positive relationships over the phone

This role will require to you be available to work on a rotating roster between 8am and 8pm, Monday to Friday and work occasional Saturdays 9am to 3pm.

Those on visa's are also welcomed to apply!

What you'll get in return

  • Full-time classroom training
  • Great commission structure
  • Part time and full time hours available
  • Fun and Engaging team culture
  • Penalty rates for weekend work

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2498390

Pay comparison
Market average based on all Collections Officer jobs in Melbourne VIC
Base pay range
$48k - $68k
Market average
$65k
$65k
Market average
$50k
$80k

Job details
Date posted
6 Aug 2021
Category
Banking, Superannuation & Finance
Occupation
Accounts Receivable/Collections
Base pay
$48k - $68k
Work type
Permanent
Job mode
Standard/Business Hours

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