Magento Specialist - Ecommerce

Forever New

Base pay $80k - $90k
Permanent Full time Standard/Business Hours
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Full job description

Forever Evolving

Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world.

Forever Opportunity

Seeking a driven eCommerce Specialist with experience in MAGENTO to join our team. The role will be responsible for managing the Forever New websites to drive sales and constantly improve the online customer experience. The successful applicant will own the operational and trade requirements of the global Ecommerce function, monitoring site performance across multiple markets to maximize customer experience, engagement and  conversion. This position will play a key role in delivering the next phase of the global Omnichannel strategy

  • Work in partnership with Brand and PR to create, deliver and optimise cross functional strategies that drive awareness, engagement, and acquisition
  • Partner closely with Retail to consolidate and drive omnichannel go-to-market activities
  • Develop a visual recommendations strategy on PDP to improve cross sell/ upsell (UPT & AOV)
  • Work with onsite partners to effectively leverage existing tools and technology to drive better performance
  • Develop and analyse onsite customer surveys, action feedback and measure improvements

Key Areas of Responsibility 

  • Track daily trade and weekly performance against budget and previous year activity
  • Analyse onsite performance, make recommendations and implement changes to optimize performance
  • Work with cross functional team to drive downloads and usage of new app
  • Produce reporting & insights
  • Optimise product search & navigation in line with business category hierarchies
  • Manage the setup, testing and deployment of website campaigns, promotions, pricing, and day-to-day management of the website including weekly hygiene check on products, images, online merchandising, content links and category mapping
  • Build and update category blogs when relevant and update weekly blog stories

Forever Candidate

You have worked in a similar role and have a solid understanding and practical application of UX principles and practice. Your impeccable communication style and leadership is evident upon meeting you. You have developed strategy on ecommerce improvements and are now ready for to guide your next team and taken on this GLOBAL role! 

Skills & Experience

  • 3+ years experience working within Ecommerce, preferably fashion retail
  • Thorough understanding of the fundamentals of marketing, brand and omnichannel operations
  • Previous experience in a complex global organization
  • Experience managing direct reports or leading a function
  • Strong project management skills and ability to drive outcomes in a fast paced environment
  • Excellent application of data analytics and insights into strategy

Forever Company Culture & Benefits

Here at Forever New, our people are at the heart of everything we do. Forever New HQ is a fast-paced retail environment rapidly expanding across the globe. By the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits.

The perks:

  • Generous 40% employee discount and periodic family and friends’ discounts  
  • Loyalty and birthday leave
  • Monthly afternoon tea with an early finish Friday
  • Wellbeing and environmental incentives
  • Learning and development programs
  • Recognition program and service awards
  • Subsidized car parking
  • Thriving head office located in Richmond
  • Exposure to a global business based across 5 continents
  • Recruitment referral incentives

Whether we’re designing our latest fashion collection, expanding into a new international market, or providing expert styling advice to our loyal customers, these are a few of the rules we live by:

*Think Customer   *Respect for all    *Keep it Simple Take Responsibility   *Act with Pace

We constantly seek creative and dynamic like-minded individuals. If this role sounds like you...... we are eager to receive your application!

Pay comparison
Market average based on all Specialist jobs in Melbourne VIC
Base pay range
$80k - $90k
Market average
$38k - $60k
56 jobs
$60k - $83k
107 jobs
$83k - $105k
254 jobs
$105k - $128k
10 jobs
$128k - $150k
22 jobs
88 jobs
Market average

Job details
Date posted
7 Jun 2022
Expiring date
7 Jul 2022
Marketing & Advertising
Management Consultant
Base pay
$80k - $90k
Contract type
Work type
Full time
Job mode
Standard/Business Hours
Private business

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