Time Type: Full time
Worker Type: Employee
Location: Open to location
Type: Permanent, full time position
Your part in a changing world
At QBE, our purpose is to enable a more resilient future.
We’re an international insurer and reinsurer with a local presence in 27 countries.
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.
We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty.
Today, we employee more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.
We have an exciting opportunity for an experienced Underwriter to join the SME Customer Experience Team. You will have the opportunity to use your underwriting skills, with particular focus on Business Packages, while working collaboratively as part of a progressive national team. If you are passionate about delivering exceptional customer service, able to develop strong business relationships with our international broker partners and thrive in a fast-paced changing environment then we would love to hear from you!
This role will see you…
Customer face to face and virtual visitations, including opportunities to attend corporate events
Underwrite existing policies in accordance with organisational policy and underwriting standards
Plan and implement a strategy to attract and retain high value customers and to improve poor performing policies
Communication with brokered policyholders regarding renewals and credit limits
Monitor client and market requirements and client feedback by conducting client calls / visits
Ensure all documentation is accurate and complies with organisation guidelines.
Provide efficient and timely service & problem-solving solutions to brokers and clients.
Develop and maintain good working relationships with all customers, intermediaries, and internal stakeholders.
Maintenance of accurate and up-to-date records.
Your story so far
To be successful in this Underwriting role you will have….
2-3 years of Underwriting experience preferred
Broad insurance industry experience
Established customer/broker relationships
Understanding of relevant Insurance market conditions
Strong business acumen with the ability to analyse data and use for decision making
We are here to support you
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Our ‘At My Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
12 weeks’ gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE’s Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Gold Employer status for 2019 & 2020 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTI workplace inclusion!
Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE takes a risk and compliance approach to vaccination and strongly encourages our employees to be vaccinated. All roles in Victoria and Northern Territory require full COVID-19 vaccination and for vaccination status to be maintained in line with government requirements. Other roles may also require that full vaccination status be maintained. We will ask you to share your status as part of the application process. We won’t be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at firstname.lastname@example.org.
Application Close Date: 17/08/2022 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.