When residents reported a bus shelter at Alfords Point had been damaged in January this year, they expected repairs would be carried out quickly.
Instead, the advertising company, which is responsible for maintenance of the structure, had it removed.
Months have passed and despite Sutherland Shire Council trying to get action, there is still no shelter.
Deputy mayor Steve Simpson said residents were fed up.
Cr Simpson said the bus stop on Alfords Point Road was used by many residents to travel to Padstow train station and other locations.
"It's just lucky we are not in the middle of a wet period," he said.
Cr Simpson raised the matter at the March meeting of council after fruitless calls by himself and other residents to an 1800 number.
The council resolved to "write to the relevant state government agency in the strongest terms and secure a firm commitment the bus stop be returned to good service".
When nothing happened, Cr Simpson gained the support of other councillors at the April meeting "to write to Minister for Transport and Roads, Premier of NSW and local MP demanding that the bus shelter be replaced".
A month later, there is still no shelter.
Cr Simpson said council officers had advised him oOh Media, which has a contract with the council to advertise on the bus shelter, was responsible for maintenance.
"The council has been told a new shelter is being made overseas, which seems almost unbelievable," he said.
The Leader has sought a response from oOh Media.