'Hidden' parking cost
Recently I went to Westfield Miranda.
I stayed over three hours in the parking and I had to pay $3.
The "paywave" option at the gate's pay station was not working so I spoke to the operator named Amanda.
She told me to insert my debit card and that should work.
Then I noticed a small sign of extra charges for credit card payments.
It said 2.5 per cent would be charged for credit card payments.
I spoke to Amanda again when I saw the extra charge on my ticket after I paid with a debit card.
She asked for my name and mobile number as I made a complaint. She told me she would inform her manager and he would contact me soon.
I believe that they are making extra charges without informing the customers.
A debit card is not a credit card.
I request my refund and a refund to everyone who was charged wrongly.
And if they will charge to any card payment they should change the signs on the gate's pay stations.
Romina Kable, Cronulla
