A huge increase in bus services between Caringbah train station and Lilli Pill may be great for some residents, but others are fuming.
More than 30 times each weekday and a lesser number on weekends, buses make a three-point turn at the end of the route, which is a cul-de-sac at the end of Lilli Point Road.
Nicholas Harvey says he and his neighbours have experienced extra noise, posts being snapped and bins knocked over, while pedestrians face additional danger.
Mr Harvey said what makes the situation particularly frustrating is that the buses rarely have a passenger at this point in the route.
Transport for NSW greatly increased the frequency of services provided by large buses after ending the trial of a minibus shuttle in December.
Weekly capacity was boosted by about 30 per cent, or almost 3000 additional seats.
More than 115 extra weekly services were added, with services every 15 minutes in weekday peak periods (previously 30-60 minutes), every 30 minutes in weekday off-peak periods and on Saturdays and every hour on Sundays.
In another change, weekend services which previously stopped at Lilli Pilli Oval were extended to the end of Lilli Pilli Road, covering an extra 1km.
A spokesman for Transport for NSW said, based on Opal data, customer feedback and "key learnings" from the mini-bus shuttle trial, the improved service plan was more aligned with customer needs and should encourage more customers to leave the car at home in favour of public transport.
"Larger buses are critical to this plan so more customers can benefit from improved services in the long run," he said.
"Transport for NSW and the operator Transdev will continue to monitor customer feedback received in relation to these changes and consider adjustments where practical."
Mr Harvey said replacing small buses with more larger buses, which were used by few people, particularly outside peak periods, at the southern end of the route, was "asinine".
"A targeted service scheduled between 5-10am in morning and 3-8pm in the afternoon with a smaller bus would be a much better solution for week days and if needed, on weekends as well," he said.
"It would be quieter and more efficient."
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